How to cancel a Showmax subscription? 2024

Sometimes, personal preferences shift, budget constraints arise, or you’ve completed your Showmax watching spree, prompting the decision to cancel your subscription on DSTV and mobile.

No need to worry; Here is the step by step process. Whether you want to cancel online, through live chat, on Google Play, or on your iPhone, we’ve got you covered.

Cancel Showmax Subscription

How to cancel a Showmax subscription?

  1. How to Cancel Showmax Subscription on Web?
  • Go to the Showmax website.
  • Log in to your Showmax account.
  • Tap on “My Account” under your username.
  • Click on “Manage Subscription.”
  • Tap on the “Cancel Subscription” button.
Showmax Cancelation
  1. How to Cancel Showmax Subsciption via Live Chat?
  • Visit the Showmax help page.
  • Start a chat by entering your name and email.
  • Inform the team that you want to cancel your subscription.
  • The team will guide you through the process and assist in canceling.
  1. How to Cancel Showmax Subscription via Android App?
  • Open your Showmax app.
  • Tap on the main profile.
  • Go to “My Account” and select “Manage Subscription.”
  • Choose the “Google Play Subscriptions” option.
  • Select your Showmax subscription.
  • Press the “Cancel” option.
  • Alternatively, go to the Google Play Store app and cancel from there.
  1. How to Cancel Showmax Subscription via iPhone?
  • Open iPhone settings.
  • Tap on your Apple ID and select “Subscriptions.”
  • Choose your Showmax subscription.
  • Tap on “Cancel Subscription.”

By following these straightforward methods, you can easily cancel your Showmax subscription. 

What Happens When you Cancel Showmax Subscription?

As per the Showmax website, if you decide to cancel your Showmax subscription, you’ll still be able to enjoy Showmax until the current billing cycle ends. Even after cancellation, you can sign in to your Showmax account, although access to the content will be restricted. Whenever you’re ready, you have the flexibility to restart your subscription at any time by making a subsequent payment. The good news is that all your viewing preferences will be saved for a period of 12 months.

How do I contact Showmax customer service?

If you need assistance with Showmax, a streaming service that offers a variety of movies, series, and live sports or cancellationproblem, you can contact their customer support team in different ways:

  • You can use the live chat option on the Showmax website. To start a live chat, you need to sign in on the website, scroll to the bottom of the page, click on the button that says “Ask us”, enter your name and email address, and click on “Start chat”.
  • You can call Showmax customer care through their official number 0700852552
  • you can also contact through email at [email protected].
  • FAQs: [https://faq.showmax.com/eng/help/global/my-account/6]

How do I resubscribe to Showmax?

To subscribe again to Showmax, just sign in on their website and go to “Manage Subscription” in the My Account menu. From there, you can pick your payment method and the plan that suits you.

 Showmax has various packages with different prices based on your country and what you like to watch. If you’re in an eligible country, you can even add Showmax to your DStv bill for added convenience.
If you have an Amazon Fire TV Stick, then how do you install Showmax on the Amazon Fire TV Stick? Read this one in depth

FAQs:

To cancel your Showmax subscription, you need to sign in on the Showmax website, select “My Account” on the top menu bar under your username, select “Manage Subscription”, select “Cancel Subscription”, and confirm your cancellation. You will still have access to Showmax until the end of your current billing cycle, but you will not be charged for the next month.

To remove a payment method from Showmax, you need to sign in on the Showmax website, go to “My Account” and select “Manage Subscription”. If you have an existing payment method, cancel it. Then, select “Subscribe now”, and choose a new payment method.

If your Showmax subscription payment is missed or unsuccessful:

  • Your Showmax service or account will be temporarily suspended.
  • You won’t have access to any Showmax content until you reactivate your subscription and update payment details.

Feel free to manage your payment methods and stay informed about your Showmax subscription to enjoy uninterrupted streaming.

Conclusion:

Cancelling Showmax is easy, just follow online steps, chat, or use mobile apps. After cancelation, enjoy Showmax until your billing cycle ends and restart anytime with saved preferences. Contact customer service via chat, phone, or email if needed. To resubscribe, log in, manage your subscription, and choose the plan that suits you.

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